Check Point shows "Failed to bind to LDAP Server - wrong password or wrong dn"

When trying to add an LDAP server to your SmartCenter and then clicking on your Domain within the Users tab (located at the bottom) you may receive the error :

           Failed to bind to LDAP Server - wrong password or wrong dn.


Normally this is down to the wrong password or wrong DN specified within the LDAP Account Unit Properties for the LDAP Server. But the major gotcha here is that the login DN is completely case sensitive.

Please Note : It is the LDAP server that requires the DN to be the correct case rather then the Check Point introducing any restrictions.

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R Donato

Rick Donato is the Founder and Chief Editor of He currently works as an SDN/NFV Solutions Architect and has a keen interest in automation and the cloud.

You can find Rick on Twitter @f3lix001