- Within the Smartview Monitor you may find that the device status is shown as “Problem”.
- Within Smartview Monitor you are unable to find any further details for what is causing the issue.
This article isn’t a solution to the issue but more of a pointer to a stepping stone on finding what is causing this error.
Within the CLI of the box run the following command :
# cpstat -f all os
Product Name: SVN Foundation
SVN Foundation Major Version: 6
SVN Foundation Minor Version: 2
SVN Foundation Service Pack: 0
SVN Foundation Version String: NGX (R65) HFA_50, Hotfix 650
SVN Foundation Build Number: 620650036
SVN Foundation Status code: 2
SVN Foundation Status short: Problem
SVN Foundation Status long: FireWall-1 daemon (fwd) is not running
OS Name: IPSO
OS Major Version: 4
OS Minor Version: 2
This should provide you with some additional information for troubleshooting the issue.
In this case, where fwd is not running. We know that this would prevent any logs being sent to the log manager. Due to this we would be able to see log buffer full errors within the /var/log/messages and therefore pinpoint when this happened and in turn what else happened around this time.
In this instance the fwd crashed due to a policy push which is currently a known issue with Check Point (sk42589), which they supply a Hotfix for once a service request has been raised to them.
Please note : This article is based on R65 HFA50 / IPSO 4.2.
- How to Configure a BIND Server on Ubuntu - March 15, 2018
- What is a BGP Confederation? - March 6, 2018
- Cisco – What is BGP ORF (Outbound Route Filtering)? - March 5, 2018
Want to become an IT Security expert?
Here is our hand-picked selection of the best courses you can find online:
Internet Security Deep Dive course
Complete Cyber Security Course – Hackers Exposed
CompTIA Security+ (SY0-601) Certification Complete course
and our recommended certification practice exams:
AlphaPrep Practice Tests - Free Trial